ARGH!!!!!

Dell support "chat" frickin' BLOWS!
I spent the last two hours chatting to try and get my dvd burner working. I got disconnected twice! After spending half an hour with each tech!
I can't do it anymore tonight, I'll blow a gasket!

It would probably be easier to take the burner out of my old computer and install it into the new one...

"Step away from the computer sir"